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When a large event is set to bring in out-of-town visitors to your area, it presents a unique opportunity for your business to make a positive impression and leave a lasting impact on potential customers. By ensuring employees are well-equipped, knowledgeable, and customer-focused, you can provide exceptional service that not only satisfies visitors but also builds your business's reputation and fosters long-term customer loyalty.
Preparing your staff for a big event involving out-of-town visitors allows you to elevate the overall customer experience. Visitors may be unfamiliar with the area, local customs, or specific event-related details. By equipping your staff with relevant information, they can offer assistance, guidance, and recommendations, providing a seamless and memorable experience.
Visitors will see you as a valuable part of the community if your employees can answer this question: What is there to do here?
- Pulaski is home to two state parks: Claytor Lake State Park and New River Trail State Park
- 3 golf courses
- Local wineries
- Calfee Park and the River Turtles
- Rock House Marina - Live Music, outdoor dining, paddleboard and boat rentals.
- Gatewood Park - Fishing, paddleboard and boat rentals
- Historical Pulaski Theatre
- Scarettes Movie Theater
- Visit one of the County's 7 parks
- Skate Park in Town of Pulaski
- Museums: Ratcliffe Transportation, Wilderness Road, and Historic Pulaski County Courthouse Museum
- Town of Pulaski Mountain Bike Park
- Love works signs in Pulaski County: Draper Community Park, Rock House Marina, Town of Pulaski
- Pulaski County Motor Sports Park
- Visit Pulaski Tourism for more information on entertainment, restaurants, and lodging in Pulaski.
Preparing your staff for an event with out-of-town visitors is a strategic investment that can yield significant returns. By equipping them with knowledge and a customer-centric mindset, you can enhance the overall visitor experience, meet high expectations, and capitalize on upselling opportunities. Ultimately, the efforts put into staff preparation contribute to building customer loyalty and solidifying your business's reputation as a top destination for out-of-town visitors.
~To receive Pulaski County Chamber of Commerce's weekly Chamber Connection which includes In the Know, email info@pulaskivachamber.org
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